Sometime we use multi-select picklist fields on lead object to
capture more than once choice submitted by our customers/prospects in response
to certain questions.
A sample business scenario could be, if we ask our customers/prospects
to respond which all our services they are interested in.
In salesforce if we use a Picklist (Multi-Select) field,
that solves our purpose.
Now if we want the same information to be captured from a
web page through the web-to-lead integration, we can simply generate the
salesforce code for the multi-select picklist field.
However if we see the web form output for the multi-select picklist
field, it doesn’t look so great and while filling the web form end user has to
press the Ctrl key in order to select more than one choice.
How about if on the web form we provide a user-friendly interface
by replacing the multi-select picklist field with multiple check boxes? Sounds interesting!
Isn’t it?
Okay, so if we want to achieve the above output on our web
form, we need 3 additional check box fields in salesforce lead object in order
to do the mapping with web-to-lead integration.
But NO, we are not going to create 3 fields, where we just
needed one field in salesforce lead object.
Here is how we can map the salesforce multi-select picklist
field with multiple checkboxes on the web form.
Replace your salesforce generated web-to-lead code for multi-select
picklist field with below code.
Please specify your Interest Areas:
Salesforce Customization: <input id="00NG000000ETZDd"
name="00NG000000ETZDd" type="checkbox"
value="Salesforce Customization" /><br>
Salesforce Development: <input id="00NG000000ETZDd"
name="00NG000000ETZDd" type="checkbox"
value="Salesforce Development" /><br>
Salesforce Adoption: <input id="00NG000000ETZDd"
name="00NG000000ETZDd" type="checkbox"
value="Salesforce Adoption" /><br>
The ID "00NG000000ETZDd" represents the API ID
of salesforce multi-select picklist field.
Thanks.
